Have questions about Foley Oil & Propane’s services and products? We proudly serve the New Hampshire Lakes Region with quality heating oil, propane delivery, commercial and residential heating services, and more!
Feel free to contact us directly. We will be happy to assist you.
A: Yes, we offer emergency heating system service 24 hours a day to our existing customers, every day of the year! We cannot provide you 24-hour service until you have signed up for an account with Foley Oil and Propane.
A: On an average day, we will get to you within two hours.
A: Usually it’s only a matter of a day or two. We can come out to your home at your convenience to determine and recommend the right size system for you.
A: Although every job is different and some take longer than others, it usually takes one day.
A: Absolutely. In our area, heating systems work hard. When anything is operating virtually nonstop for months on end, it needs regular maintenance—just like your car. Without the regular maintenance a tune-up provides, you lose efficiency and money. In addition, regular maintenance can extend the life of your equipment.
A: Our expert technicians will be happy to come to your home and calculate your heating needs. They will then be able to recommend a system that is the correct size and model to meet your home’s requirements. For more details, just contact us.
A: It is important to remember that as a full-service fuel company our heating oil and propane prices may not always be the lowest in our market, but we offer you advantages that fuel discounters don’t. For example, we have a dedicated team of highly trained technicians, some of whom are always on call for our customers, 24 hours a day, seven days a week.
A: We wish we could tell you, but we have no idea. There are so many factors that could send prices up or down at any time. Just look at prices in 2008, when many analysts were saying oil could go up to $200 a barrel, but then it dropped to $50 a barrel instead. In recent years, prices have dropped during the heating season. There’s really no way to predict fuel prices, and there is no guarantee that prices will be lower in the off-seasons.
A: Before you contact us, we can give you some tips to make sure a service call is really needed. This could save you the cost and inconvenience of an unnecessary service visit. Plus, it will ensure our technicians are working where they are most needed.
If at this point you still don’t get heat, call us immediately.
When a service technician arrives, communicate everything you did to the system before they begin working on it. You should also let them know if anything out of the ordinary happened, like an unusual noise, a strange smell, or smoke.
In many cases, this will help the technician find the problem—and get your heat back in working order—faster.
A: Heat is generated by burning oil, natural gas, or propane inside the furnace. This happens in the combustion chamber, which gets very hot. Air absorbs this heat in the furnace’s heat exchanger. Next, the blower sends the heated air through a system of ducts, and warm air circulates through the home.
A: The heat exchanger is the main component of your furnace. If the heat exchanger has a crack or a rust hole, combustion fumes (including carbon monoxide) can contaminate the air in your home. This is a potentially deadly situation and should be addressed IMMEDIATELY. A cracked heat exchanger usually requires replacing the entire furnace. If you suspect that you might have a cracked heat exchanger or a carbon monoxide problem caused by your furnace, turn the system off immediately. Then call us right away for service.
A: Installing a new furnace with two levels of heat and a variable speed motor is a good solution. These “smart” motors automatically adjust the volume and speed of air based on your home’s temperature requirements.
A: One indicator is Annual Fuel Utilization Efficiency (AFUE). All heating equipment manufactured after 1980 is required to have a label indicating its AFUE. The AFUE ratio is a measurement of a heating system’s seasonal efficiency, taking into account how well the system performs over an entire season of starts and stops. Modern heating systems can range in efficiency from 81% to 95%. If your system’s AFUE is lower than this range, we recommend that you contact us to talk about your replacement options.
A: Different people feel comfortable at different temperatures. Pay less attention to the number on the thermostat display (or the position of the temperature indicator on a non-digital display) and more to how comfortable the room feels to you. When you feel comfortable, check the setting. That’s the right temperature for you. We also suggest that customers use programmable thermostats to stay comfortable and lower year-round energy use.
